The Navigator Project

The Navigator Project helps families and service providers collaboratively address child welfare matters. Collaborative Decision-Making processes are out-of-court processes that encourage families to share their voices in decision-making. These processes include Child Protection Mediation, Family Group Conferences, Family Case Planning Conferences, Traditional Decision-Making Processes, and Youth Transition Conferences. See here for more information on Collaborative Decision-Making Processes. 

What does the Navigator do?

The Navigator works directly with Indigenous and racialized families, discussing options and connecting them with Collaborative Decision-Making processes.

The Navigator also helps educate service providers about Collaborative Decision-Making processes and empower them to further support their clients. Workshops and resources are available to assist service providers in guiding their clients towards the most effective option for their unique situation.

Navigator services are free to families involved in child protection matters with the Ministry of Child and Family Development or an Indigenous Child and Family Service Agency. Services are available virtually/over the phone to anyone in British Columbia.

About Us

The Navigator team is available to support Indigenous and racialized families and their service providers who are interested in learning about or accessing Collaborative Decision-Making processes.


Information for families and service providers on Collaborative Decision-Making processes.

Contact Us

Contact the Navigator Project at 1-877-656-1300 ext. 104 (toll free) or email A member of our team will be in touch with you shortly.  

Funding for this project was generously provided by the Department of Justice Canada.