Shilo (she/her) is a trauma-informed mediator based in the Okanagan, on the unceded territory of the Syilx Okanagan peoples. She provides individuals, couples, and groups with a safer and supportive space to confront and resolve conflict. Her approach is rooted in understanding how personal experiences, systemic barriers, oppression, and relational dynamics shape the way we communicate and engage with conflict.
With over 15 years of experience in non-profits, healthcare, and post-secondary institutions, Shilo has worked extensively in mental health, trauma, and conflict resolution. She holds a Third-Party Mediation Certificate from JIBC, a master’s in public health, and is currently completing her master’s in counselling (2026). She is also a registered associate member of Mediate BC.
Shilo supports clients in a variety of mediation areas, including:
For the past seven years, Shilo has led and developed the Sexual Violence Prevention & Response office at UBC Okanagan, providing support to individuals impacted by harm and facilitating alternative resolution pathways for those who do not wish to engage in formal, legal or criminal processes.
Her mediation practice is shaped by attachment theory, trauma-informed care, and an awareness of power, privilege, and systemic oppression (such as racism, sexism, homophobia, transphobia, and ableism). She believes that conflict is deeply personal, often shaped by early experiences, and that resolution is most effective when approached with compassion, accountability, and a focus on authentic conversation, not shame.
Shilo strives to create a non-judgmental, collaborative space where all parties feel heard and respected. She understands that families, parents, and co-workers often get stuck in conflict, and she works with them to find fair, and collaborative solutions so that people don’t have to rely on the court system. She challenges her own biases (because we all have them!) and believes that resolution is possible through open, honest, and safe dialogue.
Consent is at the core of Shilo’s practice. She ensures that all mediation steps are agreed upon by those involved, and she upholds strict privacy and confidentiality, except in cases where there is a risk of harm to a child, a threat to someone’s life, or a legal requirement to disclose information (e.g., a court subpoena).
Mediate BC serves communities across the lands of many Indigenous peoples, unceded, unsurrendered, and treaty. We are committed to advancing Indigenous sovereignty, inherent rights and self-determination. In order to do this, we commit to deepening our understanding of the histories and cultures of Indigenous peoples and the ongoing effects of colonization. Further, we commit to developing meaningful dialogue and relationships founded on respect.
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