Find a Mediator
Susan F. Smith
Mediator & Lawyer
All of Canada, All of Province, East and West Kootenay, Fraser Valley, Greater Vancouver, Interior North/Northern B.C., Interior South/Okanagan, Northern Vancouver Island, Southern Vancouver Island, Sunshine Coast
Susan Smith Mediation
3456 Dunbar Street
Vancouver, BC
V6S 2C2

Office: (604) 803-2545
Cell: (604) 803-2545
Fax: (604) 962-9320

Civil Roster Mediation Details
Accredited by Royal Roads University to provide Online Distance Mediation services, including secure online private caucusing.

Accredited by the High Conflict Institute of San Diego in managing high conflict mediations, de-escalating conflict, and preparing high conflict parties for mediation.

Specifically trained in workplace mediations, and experienced in resolving workplace conflict and unfairness.

$285 - $325 / hour

Fees may be reduced for public and government service, non-profit organizations and charities.

Travel fees and expenses may apply outside of Greater Vancouver and the Sea to Sky Corridor.

Parties are responsible for any cancellation fees.


I was trained as a commercial mediator in British Columbia in 1991. I became a Mediate BC Civil Roster Mediator in 2012. I have been a practicing lawyer in civil litigation in the Vancouver area since 1985.

My experience as a mediator includes settling disputes in business, including corporate and partnership matters, also disputes involving products liability, strata and housing, employment and workplace conflict, professional negligence, environmental/land use, and personal injuries.

I have specific training and experience in managing high conflict disputes, and in reversing the escalation of conflict. I also coach people on how to manage and prepare high conflict parties for mediation.

I am accredited from Royal Roads University in Online Distance Mediation, and I have the capabilities to conduct online mediations using modern web technology that allows for secure private caucusing.

I am also specifically trained and experienced in managing workplace conflict and unfairness complaints, and in providing workplace audits to improve the health and efficiencies of the workplace.

I believe my experience as a Civil Mediator has been positive and helpful to all parties involved, and I have completed many successful mediations. My focus is on enhancing communications and understandings between parties, and in finding common ground. References are available upon request.

Business & Consumers
  • Commercial/Corporate
  • Consumer Protection
  • Consumer/Vendor
  • Partnerships
  • Sale of Goods
  • Shareholder Rights & Disputes
  • Small Business
  • Corporate Commercial Liability
  • Negligence
  • Personal Injury
  • Personal Injury Motor Vehicle
  • Product Liability
  • Small Claims Court
  • Small Claims Rule 7.3
  • Community/Neighbourhood
  • Elder Law
  • Family Inheritance/Business Succession
  • Wills and Estates
Employment & Workplace
  • Employment
  • Harassment
  • Workers’ Compensation
  • Workplace Conflict/Bullying
  • Wrongful/constructive Dismissal
Finances & Taxation
  • Family Inheritance/Business Succession
  • Trusts
  • Wills and Estates
Housing & Real Estate
  • Housing/Tenancy
  • Real Estate Development
  • Strata
  • Construction
  • Engineering
  • Environmental
  • Hospital/Health
  • Insurance
  • Resource Industries (Fisheries/Forestry/Mining/Oil & Gas)
  • Sport
  • Transportation
Mental Health Issues
  • Mental Health Issues
Professional/Organizational Complaints
  • Professional Negligence
Public Institutions/Charities/Non Profits
  • Government
  • Municipal
  • Non-profit Organizations/ Societies/ Charities
Rights & Identity
  • Defamation
  • Harassment/Bullying
  • Human Rights
  • Intellectual Property
  • Privacy/Information Access

  • French Canadian